Shipping policy

Shipping Policy

Thank you for shopping with NoelBow.

Processing Time

Most of our products are handmade or made to order.

• Standard processing time: 3–7 business days.
• Custom or personalised orders may require additional production time.

If you need your order urgently, please contact us before placing your order. We will do our best to help.

Shipping Time

Delivery times are estimates and may vary depending on the destination, customs clearance, weather conditions and local courier services.

Estimated delivery times:

• United Kingdom: 2–7 business days
• Europe: 5–10 business days
• United States & Canada: 5–10 business days
• Australia & New Zealand: 5–12 business days
• Other countries: 7–15 business days

Tracking

A tracking number will be provided once your order has been shipped.

Delays

Although we always try our best to deliver orders on time, delays caused by customs, airlines, weather or local carriers are outside our control. We appreciate your understanding if unexpected delays occur.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We cannot be responsible for delays or additional shipping costs caused by incorrect addresses provided by the customer.